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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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dave garland

November 25, 2024

5  out of  5
rating by dave garland
"My wife and I switched our insurance policies from a competitor company to State Farm with Jeff Moore being our agent. We have not been disappointed! Jeff found us lower prices and better coverage! Jeff is very professional and is very knowledgeable about premium coverages. I would highly recommend talking to Jeff Moore if you are looking for your insurance needs."
We responded:
"We are happy you are happy!"
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zulay hernandez

November 19, 2024

5  out of  5
rating by zulay hernandez
"Muy bueno"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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mor ngom

November 16, 2024

5  out of  5
rating by mor ngom
"State farm number one, I suggest everyone to come sign up."
We responded:
"Thank you so much, Mor! We’re thrilled to be your number one choice. It’s our pleasure to provide excellent service and support to our clients. We look forward to helping others with their insurance needs as well. Don’t hesitate to reach out if you need anything else!"
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Fino Fly

November 2, 2024

1  out of  5
rating by Fino Fly
"No resolvieron nada ...me mandaron arreglar mi problema por las lineas de States farm y esso sin que hay que tener tiempo y paciencia para essas contestadoras...fácil entrar en un stress mental..."
We responded:
"Estimado Fino Fly, Gracias por compartir sus comentarios. Con mucho gusto le ayudaremos a entender y resolver cualquier inquietud que tenga. Le invitamos a contactarnos directamente en la agencia de lunes a viernes, de 9 a.m. a 5 p.m. Revisamos nuestro sistema, pero no encontramos una cuenta bajo el nombre que aparece en Google. Le pedimos que considere que su evaluación parece basarse en su experiencia con el servicio corporativo fuera de nuestro horario laboral. El departamento de servicio corporativo no siempre tiene las mismas herramientas y capacidades que nosotros ofrecemos directamente en la agencia. Nos gustaría tener la oportunidad de descubrir la raíz de su situación y ayudarle de la mejor manera posible. Le invitamos a reflexionar sobre su reseña, ya que nuestro compromiso es con su satisfacción y con brindarle el mejor servicio posible."
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Dev Joadsingh

October 30, 2024

5  out of  5
rating by Dev Joadsingh
"Aymee was awesome. She was so helpful ,kind and knowledgeable, made my experience very welcoming and seamless. Great People makes business great. Aymee is one of these great people. Thank You Aymee and State Farm"
We responded:
"Thank you so much for taking the time to share your wonderful experience! We're thrilled to hear that Aymee made such a positive impact on your visit. Her dedication to providing helpful, kind, and knowledgeable service truly embodies the values we strive for at State Farm. We'll be sure to pass along your kind words to Aymee—she will be so pleased to know that she made your experience seamless and welcoming. We appreciate your support and look forward to assisting you again in the future!"
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Enika Rodriguez

October 25, 2024

5  out of  5
rating by Enika Rodriguez
"Fui atendida por Alma León y desde el comienzo de la llamada fue muy profesional... sabia que respuesta darme ante todas mis dudas, de verdad que profesionales como ella ya quedan pocos. por esa razón 5 estrellas para ella. a parte de los mejor precios del mercado... gracias."
We responded:
"Gracias, Enika, por tomarte el tiempo de compartir tu experiencia. Nos alegra saber que Alma pudo ayudarte con profesionalismo y responder todas tus dudas. Nos enorgullece tener en nuestro equipo a personas dedicadas y comprometidas como Alma, que hacen la diferencia para nuestros clientes. Siempre estamos aquí para ofrecerte el mejor servicio y las mejores opciones del mercado. ¡Gracias por tu confianza y tus amables palabras! "
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Roberto Yudiel Garcia Lopez

October 18, 2024

5  out of  5
rating by Roberto Yudiel Garcia Lopez
"Un excelente trato por parte de María"
We responded:
"Thank you, Roberto! It is an honor to receive your review and recognition of our team. "
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Katiuska Ramirez

October 5, 2024

5  out of  5
rating by Katiuska Ramirez
"Excelente atención por parte de María Ramírez, sumamente amable y explica al detalle. Les contacté por una póliza para mi vehículo y ahora estoy interesada en la Suplementaria y la de Vida. María me sorprendió con las múltiples opciones que tiene State Farm para mi y que hacen posible que pueda tener acceso a ellas y para hacerlo más fácil para mi, todo fue en perfecto Español. Gracias por su atención y que tengan un excelente día."
We responded:
"¡Gracias, Katiuska, por tu maravillosa reseña! Estamos encantados de saber que María pudo brindarte un excelente servicio y explicarte claramente todas tus opciones en perfecto español. Nos alegra saber que estás interesada en explorar las pólizas suplementarias y de vida adicionales con State Farm. Nos esforzamos por hacer que el seguro sea accesible y conveniente para nuestros clientes, y es fantástico saber que pudimos cumplir con tus necesidades. Estamos a tu disposición para cualquier consulta futura."
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Lourdes Torres-Marrero

October 4, 2024

5  out of  5
rating by Lourdes Torres-Marrero
"Maria Ramirez fue quien me llevo paso a paso para obtener mi seguro de automóvil. Todo muy claro y todas las dudas fueron contestadas. Excelente Maria y gracias por ayudarme a obtener mi seguro. Regresando a esta gran compañía de seguros"
We responded:
"¡Gracias, Lourdes, por tomarte el tiempo de compartir tu experiencia con nosotros! Nos alegra mucho saber que María te brindó un servicio excelente y te ayudó a obtener tu seguro de automóvil de manera clara y sencilla. Nuestro equipo se esfuerza por ofrecer un apoyo personalizado, y es maravilloso saber que María cumplió con ese objetivo. Agradecemos tu confianza en nuestra agencia y esperamos seguir atendiéndote en el futuro. ¡Bienvenida de nuevo a nuestra familia!"
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Corey Best

October 1, 2024

5  out of  5
rating by Corey Best
"Amy was very helpful and kind! She told me about all the coverages and what would be best and explained everything to me!"
We responded:
"Thank you so much for your kind words, Corey! We're thrilled to hear that Aymee was able to assist you and provide clarity on your coverage options. We're always here to help and ensure you have the best experience possible. Please don't hesitate to reach out if you have any further questions!"
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Maira Perez

September 30, 2024

5  out of  5
rating by Maira Perez
"Fantatico trabajo el de Maria Ramirez. Muy detallista en explicar las polizas , muy buen costumer service y lo mejor habla Español."
We responded:
"Muchas gracias, Maira, por tus amables palabras. Nos alegra saber que María Ramírez te brindó un excelente servicio al explicar los detalles de las pólizas. Nos enorgullece tener personal bilingüe para poder servir mejor a nuestra comunidad. ¡Estamos aquí para lo que necesite!"
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valeria fuentes

September 30, 2024

5  out of  5
rating by valeria fuentes
"Great staff. I was helped by Maria Ramirez Rubio, she answered all my question, super sweet and well explainer."
We responded:
"Thank you so much for your kind words, Valeria! We're thrilled to hear that Maria was able to assist you so well. We look forward to serving you for the next 10 decades with the same level of care and attention. Have a great day!"
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Dex Benedetto

September 30, 2024

5  out of  5
rating by Dex Benedetto
"5 star customer service! I had the pleasure of being assisted by Aymee. She was remarkably patient, kind, knowledgeable and informative. She took the time to explain the changes to my renewed policy. I was assisted promptly and swiftly. Thank you so very much Aymee for your phenomenal customer service skills."
We responded:
"Thank you, Dex, for your kind words! We're delighted Aymee provided you with excellent service. If you need anything else, we're here to help!"
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Josh Surowski tennis & pickleball

September 27, 2024

5  out of  5
rating by Josh Surowski tennis & pickleball
"Aymee helped me today and was fantastic! Very natural customer service and was nice to speak with someone who cares. Thank you State Farm for getting me a good rate! Great service and good rate that’s all I need with an insurance company."
We responded:
"Thank you, Josh, for your kind words and 5-star review! We’re thrilled to hear that Aymee was able to provide excellent service and make your experience a positive one. At Jose Rosario State Farm, we always strive to provide personal and caring customer service. We’re glad you found the right coverage, and we look forward to continuing to serve you!"
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Carlos F

September 26, 2024

5  out of  5
rating by Carlos F
"I recommend State Farm as an insurance agency, excellent customer service, friendly and they always have an answer and solution to your requirements... Aymee is an excellent person, very kind, she is always there to help me, thank you Aymee for your support always...!!"
We responded:
"Thank you, Carlos! We’re delighted to hear you're pleased with our agency. Your recommendation means a lot to us, and we’re committed to continuing to provide you with outstanding service. We truly appreciate your support!"
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Vee Thomas

September 23, 2024

5  out of  5
rating by Vee Thomas
"Service from Aymee was very friendly and efficient. She was very personable and helpful."
We responded:
"Thank you, Vee Thomas, for your kind words! We’re thrilled to hear that Aymee provided you with such a positive experience. We strive to deliver efficient and personable service, and it’s wonderful to know Aymee exceeded your expectations. We appreciate your feedback and look forward to assisting you again in the future!"
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Hoang Hai Pham Vu

September 3, 2024

5  out of  5
rating by Hoang Hai Pham Vu
"Maria is absolutely amazing! Her clear explanations were incredibly helpful and made a huge difference for me."
We responded:
"Thank you so much, Hoang Hai Pham Vu, for your kind words! We're thrilled to hear that Maria was able to provide clear explanations and make a positive impact. We're always here to help with any questions or needs you may have! "
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Chris Duffy

August 28, 2024

5  out of  5
rating by Chris Duffy
"Alma was incredible!!!!! Went over everything with me in clear and concise manner- Explained everything and answered all of my 10,000 questions- Very patient and especially helpful."
We responded:
"Thank you, Chris for your kind words! We're thrilled to hear that Alma was able to provide you with the clarity and assistance you needed. Our goal is to make sure all your questions are answered and you feel confident in your choices. If there's anything else we can help with, don't hesitate to reach out!"
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Rick Jones

August 26, 2024

5  out of  5
rating by Rick Jones
"Excellent communication. Warm and friendly. Exceeded expectations"
We responded:
"Thank you, Rick! We're thrilled to hear you had a great experience with us. Your kind words about our communication and service mean a lot. If there's anything more we can do for you, please don't hesitate to reach out!"
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Jonathan Valentin

August 20, 2024

5  out of  5
rating by Jonathan Valentin
"Great service!"
We responded:
"Thank you for sharing your feedback! We are happy to help. "
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Patrick Fulcher

August 20, 2024

5  out of  5
rating by Patrick Fulcher
"I recently worked with Aymee at the Jose Rosario State Farm agency, and I couldn't be happier with the service I received! Ahymee assisted me with my state-to-state transfer from Virginia to Florida, making the process smooth and hassle-free. She was incredibly knowledgeable and efficient in securing both my auto insurance and renters insurance. Her professionalism and attention to detail made me feel confident that I was in good hands. Highly recommend Aymee and the entire team at Jose Rosario State Farm for any insurance needs!"
We responded:
"Thank you so much, Patrick, for sharing your positive experience with Aymee and our agency! We're delighted that she could assist in making your state-to-state transfer a seamless process. Your trust in our ability to handle both your auto and renters insurance means a lot to us. We'll pass along your kind words to Aymee and the team. If there's anything else you need, we're always here to help. Thank you for your recommendation!"
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Nathan Riccioppo

July 26, 2024

5  out of  5
rating by Nathan Riccioppo
"Had my car insurance done with this agency, Aymee was very helpful and respectful all the way through the process, some of the best service I ever had."
We responded:
"Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Aymee provided you with excellent service and made your car insurance process smooth and respectful. Our team strives to offer the best experience possible, and your kind words are greatly appreciated. If you need any further assistance, please don't hesitate to reach out. "
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Rosa Davila

July 26, 2024

1  out of  5
rating by Rosa Davila
"Is a nightmare your office no matter at what time do you call and says I am NOT calling in normal business hours . Customer service is 0 doesn’t exist I called CS and they don’t have idea why Statefarm is trying to contact me .I am done with this .. is not the first time .."
We responded:
"Hi Rosa, Thank you for your feedback. I understand that Aymee was trying to reach out to you with some good news, and I'm sorry if there was any confusion caused by our efforts to share this information. We strive to ensure all our communications are clear and beneficial to our policyholders. If you have any specific concerns or feel that there was a misunderstanding, I would love to discuss this further to ensure your complete satisfaction. Your feedback is valuable to us, and we always aim to improve our services based on our customers' experiences. If you feel comfortable, I kindly ask you to reconsider your review after we have a chance to address any concerns you may have. Please contact me directly at 407-704-6655 so we can resolve this to your satisfaction. Thank you for your understanding and for allowing us the opportunity to make things right.. "
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ray din

July 19, 2024

1  out of  5
rating by ray din
"I called them 4 times no one called back. Also emailed them 2 times regarding my policy still no response. Going to charge different insurance company soon."
We responded:
"I am very sorry to hear about your dissatisfaction. Providing exceptional service is our top priority, and I regret that we did not meet your expectations this time. After reviewing your account, I noticed that we logged your call promptly, and one of our representatives, Aymee, spoke within the first 24 hours. Some days, our call volume is higher, but we strive to return all calls the same day if possible. I sincerely hope you will reconsider your review. Our team is committed to improving and ensuring every policyholder receives the attention they deserve. If there are any unresolved issues or additional concerns, please do not hesitate to reach out to me directly. Thank you for your understanding and for being a valued policyholder."
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Sheila Torres

April 25, 2024

5  out of  5
rating by Sheila Torres
"Aymee fue muy buena y muy responsable !!"
We responded:
" ¡Gracias, Sheila, por tu excelente reseña! Nos alegra mucho saber que disfrutaste de tu experiencia con nosotros. Nuestro objetivo es siempre brindar un servicio excepcional y nos complace saber que hemos cumplido tus expectativas. Esperamos verte nuevamente pronto y seguir ofreciéndote momentos memorables. ¡Gracias por elegirnos!"