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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Roberto Yudiel Garcia Lopez

Roberto Yudiel Garcia Lopez

October 18, 2024

5  out of  5
rating by Roberto Yudiel Garcia Lopez
"Un excelente trato por parte de María"
We responded:
"Thank you, Roberto! It is an honor to receive your review and recognition of our team. "
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Katiuska Ramirez

October 5, 2024

5  out of  5
rating by Katiuska Ramirez
"Excelente atención por parte de María Ramírez, sumamente amable y explica al detalle. Les contacté por una póliza para mi vehículo y ahora estoy interesada en la Suplementaria y la de Vida. María me sorprendió con las múltiples opciones que tiene State Farm para mi y que hacen posible que pueda tener acceso a ellas y para hacerlo más fácil para mi, todo fue en perfecto Español. Gracias por su atención y que tengan un excelente día."
We responded:
"¡Gracias, Katiuska, por tu maravillosa reseña! Estamos encantados de saber que María pudo brindarte un excelente servicio y explicarte claramente todas tus opciones en perfecto español. Nos alegra saber que estás interesada en explorar las pólizas suplementarias y de vida adicionales con State Farm. Nos esforzamos por hacer que el seguro sea accesible y conveniente para nuestros clientes, y es fantástico saber que pudimos cumplir con tus necesidades. Estamos a tu disposición para cualquier consulta futura."
Profile photo of Lourdes Torres-Marrero

Lourdes Torres-Marrero

October 4, 2024

5  out of  5
rating by Lourdes Torres-Marrero
"Maria Ramirez fue quien me llevo paso a paso para obtener mi seguro de automóvil. Todo muy claro y todas las dudas fueron contestadas. Excelente Maria y gracias por ayudarme a obtener mi seguro. Regresando a esta gran compañía de seguros"
We responded:
"¡Gracias, Lourdes, por tomarte el tiempo de compartir tu experiencia con nosotros! Nos alegra mucho saber que María te brindó un servicio excelente y te ayudó a obtener tu seguro de automóvil de manera clara y sencilla. Nuestro equipo se esfuerza por ofrecer un apoyo personalizado, y es maravilloso saber que María cumplió con ese objetivo. Agradecemos tu confianza en nuestra agencia y esperamos seguir atendiéndote en el futuro. ¡Bienvenida de nuevo a nuestra familia!"
Profile photo of Corey Best

Corey Best

October 1, 2024

5  out of  5
rating by Corey Best
"Amy was very helpful and kind! She told me about all the coverages and what would be best and explained everything to me!"
We responded:
"Thank you so much for your kind words, Corey! We're thrilled to hear that Aymee was able to assist you and provide clarity on your coverage options. We're always here to help and ensure you have the best experience possible. Please don't hesitate to reach out if you have any further questions!"
Profile photo of Maira Perez

Maira Perez

September 30, 2024

5  out of  5
rating by Maira Perez
"Fantatico trabajo el de Maria Ramirez. Muy detallista en explicar las polizas , muy buen costumer service y lo mejor habla Español."
We responded:
"Muchas gracias, Maira, por tus amables palabras. Nos alegra saber que María Ramírez te brindó un excelente servicio al explicar los detalles de las pólizas. Nos enorgullece tener personal bilingüe para poder servir mejor a nuestra comunidad. ¡Estamos aquí para lo que necesite!"
Profile photo of valeria fuentes

valeria fuentes

September 30, 2024

5  out of  5
rating by valeria fuentes
"Great staff. I was helped by Maria Ramirez Rubio, she answered all my question, super sweet and well explainer."
We responded:
"Thank you so much for your kind words, Valeria! We're thrilled to hear that Maria was able to assist you so well. We look forward to serving you for the next 10 decades with the same level of care and attention. Have a great day!"
Profile photo of Dex Benedetto

Dex Benedetto

September 30, 2024

5  out of  5
rating by Dex Benedetto
"5 star customer service! I had the pleasure of being assisted by Aymee. She was remarkably patient, kind, knowledgeable and informative. She took the time to explain the changes to my renewed policy. I was assisted promptly and swiftly. Thank you so very much Aymee for your phenomenal customer service skills."
We responded:
"Thank you, Dex, for your kind words! We're delighted Aymee provided you with excellent service. If you need anything else, we're here to help!"
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Josh Surowski tennis & pickleball

September 27, 2024

5  out of  5
rating by Josh Surowski tennis & pickleball
"Aymee helped me today and was fantastic! Very natural customer service and was nice to speak with someone who cares. Thank you State Farm for getting me a good rate! Great service and good rate that’s all I need with an insurance company."
We responded:
"Thank you, Josh, for your kind words and 5-star review! We’re thrilled to hear that Aymee was able to provide excellent service and make your experience a positive one. At Jose Rosario State Farm, we always strive to provide personal and caring customer service. We’re glad you found the right coverage, and we look forward to continuing to serve you!"
Profile photo of Carlos F

Carlos F

September 26, 2024

5  out of  5
rating by Carlos F
"I recommend State Farm as an insurance agency, excellent customer service, friendly and they always have an answer and solution to your requirements... Aymee is an excellent person, very kind, she is always there to help me, thank you Aymee for your support always...!!"
We responded:
"Thank you, Carlos! We’re delighted to hear you're pleased with our agency. Your recommendation means a lot to us, and we’re committed to continuing to provide you with outstanding service. We truly appreciate your support!"
Profile photo of Vee Thomas

Vee Thomas

September 23, 2024

5  out of  5
rating by Vee Thomas
"Service from Aymee was very friendly and efficient. She was very personable and helpful."
We responded:
"Thank you, Vee Thomas, for your kind words! We’re thrilled to hear that Aymee provided you with such a positive experience. We strive to deliver efficient and personable service, and it’s wonderful to know Aymee exceeded your expectations. We appreciate your feedback and look forward to assisting you again in the future!"
Profile photo of Hoang Hai Pham Vu

Hoang Hai Pham Vu

September 3, 2024

5  out of  5
rating by Hoang Hai Pham Vu
"Maria is absolutely amazing! Her clear explanations were incredibly helpful and made a huge difference for me."
We responded:
"Thank you so much, Hoang Hai Pham Vu, for your kind words! We're thrilled to hear that Maria was able to provide clear explanations and make a positive impact. We're always here to help with any questions or needs you may have! "
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Chris Duffy

August 28, 2024

5  out of  5
rating by Chris Duffy
"Alma was incredible!!!!! Went over everything with me in clear and concise manner- Explained everything and answered all of my 10,000 questions- Very patient and especially helpful."
We responded:
"Thank you, Chris for your kind words! We're thrilled to hear that Alma was able to provide you with the clarity and assistance you needed. Our goal is to make sure all your questions are answered and you feel confident in your choices. If there's anything else we can help with, don't hesitate to reach out!"
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Rick Jones

August 26, 2024

5  out of  5
rating by Rick Jones
"Excellent communication. Warm and friendly. Exceeded expectations"
We responded:
"Thank you, Rick! We're thrilled to hear you had a great experience with us. Your kind words about our communication and service mean a lot. If there's anything more we can do for you, please don't hesitate to reach out!"
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Jonathan Valentin

August 20, 2024

5  out of  5
rating by Jonathan Valentin
"Great service!"
We responded:
"Thank you for sharing your feedback! We are happy to help. "
Profile photo of Patrick Fulcher

Patrick Fulcher

August 20, 2024

5  out of  5
rating by Patrick Fulcher
"I recently worked with Aymee at the Jose Rosario State Farm agency, and I couldn't be happier with the service I received! Ahymee assisted me with my state-to-state transfer from Virginia to Florida, making the process smooth and hassle-free. She was incredibly knowledgeable and efficient in securing both my auto insurance and renters insurance. Her professionalism and attention to detail made me feel confident that I was in good hands. Highly recommend Aymee and the entire team at Jose Rosario State Farm for any insurance needs!"
We responded:
"Thank you so much, Patrick, for sharing your positive experience with Aymee and our agency! We're delighted that she could assist in making your state-to-state transfer a seamless process. Your trust in our ability to handle both your auto and renters insurance means a lot to us. We'll pass along your kind words to Aymee and the team. If there's anything else you need, we're always here to help. Thank you for your recommendation!"
Profile photo of Nathan Riccioppo

Nathan Riccioppo

July 26, 2024

5  out of  5
rating by Nathan Riccioppo
"Had my car insurance done with this agency, Aymee was very helpful and respectful all the way through the process, some of the best service I ever had."
We responded:
"Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Aymee provided you with excellent service and made your car insurance process smooth and respectful. Our team strives to offer the best experience possible, and your kind words are greatly appreciated. If you need any further assistance, please don't hesitate to reach out. "
Profile photo of Rosa Davila

Rosa Davila

July 26, 2024

1  out of  5
rating by Rosa Davila
"Is a nightmare your office no matter at what time do you call and says I am NOT calling in normal business hours . Customer service is 0 doesn’t exist I called CS and they don’t have idea why Statefarm is trying to contact me .I am done with this .. is not the first time .."
We responded:
"Hi Rosa, Thank you for your feedback. I understand that Aymee was trying to reach out to you with some good news, and I'm sorry if there was any confusion caused by our efforts to share this information. We strive to ensure all our communications are clear and beneficial to our policyholders. If you have any specific concerns or feel that there was a misunderstanding, I would love to discuss this further to ensure your complete satisfaction. Your feedback is valuable to us, and we always aim to improve our services based on our customers' experiences. If you feel comfortable, I kindly ask you to reconsider your review after we have a chance to address any concerns you may have. Please contact me directly at 407-704-6655 so we can resolve this to your satisfaction. Thank you for your understanding and for allowing us the opportunity to make things right.. "
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ray din

July 19, 2024

1  out of  5
rating by ray din
"I called them 4 times no one called back. Also emailed them 2 times regarding my policy still no response. Going to charge different insurance company soon."
We responded:
"I am very sorry to hear about your dissatisfaction. Providing exceptional service is our top priority, and I regret that we did not meet your expectations this time. After reviewing your account, I noticed that we logged your call promptly, and one of our representatives, Aymee, spoke within the first 24 hours. Some days, our call volume is higher, but we strive to return all calls the same day if possible. I sincerely hope you will reconsider your review. Our team is committed to improving and ensuring every policyholder receives the attention they deserve. If there are any unresolved issues or additional concerns, please do not hesitate to reach out to me directly. Thank you for your understanding and for being a valued policyholder."
Profile photo of Sheila Torres

Sheila Torres

April 25, 2024

5  out of  5
rating by Sheila Torres
"Aymee fue muy buena y muy responsable !!"
We responded:
" ¡Gracias, Sheila, por tu excelente reseña! Nos alegra mucho saber que disfrutaste de tu experiencia con nosotros. Nuestro objetivo es siempre brindar un servicio excepcional y nos complace saber que hemos cumplido tus expectativas. Esperamos verte nuevamente pronto y seguir ofreciéndote momentos memorables. ¡Gracias por elegirnos!"
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Evelyn Suarez

February 9, 2024

5  out of  5
rating by Evelyn Suarez
"Jose, took time to help US!!!! He’s been a great help and in fact helped us with the process that was needed for our move. Thankyou! for a great customer service throughout this whole call."
We responded:
"Dear Evelyn, Thank you so much for your glowing review! We're thrilled to hear that Jose provided you with such excellent service. It's our priority to support our customers every step of the way, especially during something as significant as a move. We'll be sure to pass on your kind words to Jose Valenzuela! Warm regards, Jose Rosario"
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Maru Moncast

February 8, 2024

5  out of  5
rating by Maru Moncast
"Excelente atención de Elizabel. Muy buean explicando"
We responded:
"¡Muchas gracias por su reseña de 5 estrellas! Nos alegra saber que quedó satisfecho con nuestro servicio y la claridad en la explicación de nuestras pólizas de seguro. Esperamos seguir cumpliendo con sus expectativas en el futuro."
Profile photo of McKenzie Smith

McKenzie Smith

February 8, 2024

5  out of  5
rating by McKenzie Smith
"Elisa bell was super helpful over the phone :) thank you!"
We responded:
"Thank you for your feedback! We are proud of having good-intentioned people on our team. I value your business and taking the time to recognize others! We look forward to serving you for the next ten decades. "
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Coral Cabrera

January 29, 2024

1  out of  5
rating by Coral Cabrera
"My experience had been a nightmare. I contacted the agency to get a quote for my house insurance and after I signed the contract, the underwriter changes the policy. This started back in October 2023, and I haven't heard any explanation of why they change of the policy. I been doing a follow up every single week, without any response, than my case had been escalated for a supervisor to reviewed and they will contact me as soon they have an answer. It's very frustrating in trust in an insurance company like this. I can't understand how long a supervisor needs to review a case back from October. Just be careful with this agency because can take a while to resolve your situation. I wish I had Jake from Statefarm as a representative, he will be more knowledgeable than any of the employee in this location."
We responded:
"Thank you for taking the time to share your feedback. We understand how disappointing it can be to wait longer than expected, and we sincerely apologize for any inconvenience caused. Please know that we are committed to providing the best service possible. In your case, we are coordinating with third-party services, which, unfortunately, can lead to delays beyond our control. We assure you that we are doing everything possible to expedite the process and resolve the issue as quickly as possible. We truly value your patience and understanding in this matter. If you have any further concerns or if there is anything else we can assist you with, please feel free to contact us directly at 407-704-6655. We hope to have the opportunity to share everything we have been doing and earn the chance to receive a 5-star review from you soon.. "
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Fernando enrique Espinoza leon

November 15, 2023

5  out of  5
rating by Fernando enrique Espinoza leon
"Excelente"
We responded:
"Thank you for your trust! Our goal is 100% your satisfaction. "
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julio paez

October 4, 2023

5  out of  5
rating by julio paez
"Excellent service Nice Jose eleazar Valenzuela"
We responded:
"Thank you for your review! We are making a great effort to deliver an excellent service and keep your business for the next ten decades! "